By Mabel Keya – Shikuku (KNA)
The Government has digitalised at least 19,000 services since the start of the initiative in 2022, Dr Margaret Nyambura Ndung`u, the Information, Communications and the Digital Economy Cabinet Secretary, has said.
Dr Ndung’u noted that the digitalisation has helped to expand access to Government services, placing them in the hands of citizens as they are served at the click of a button.
The CS added that the Ministry is working with other stakeholders to ensure that there is digital connectivity across the country to enable citizens access other crucial services.
“E-Citizen has the front-end, which involves the user, and the back-end that has the records and data. This calls for building capacity and skilling of all the users,” stated Dr Ndung`u, who was speaking in Naivasha during the eighth convention of the Kenya Association of Records Managers and Archivists (KARMA).
The event’s theme is, “From digitisation to digital”, and it brings together top record managers, archivists, industry pioneers and policymakers, among other stakeholders.
Dr Ndung’u said the Government is on course in the implementation of the last mile digital connectivity, urging the youth to use the opportunity to help in the country’s social and economic development.
Besides the digitalisation of its services, the Government is constructing 1,450 ICT hubs for digital literacy training in all wards across the country.
Further, it is laying 100,000 kilometre of fibre network as part of the digital superhighway initiative.
Dr Ndung`u added that the Government is keen on protecting personal data to curb cybercrime and enhance privacy.
KARMA Chairman, Dr Cleophas Ambira, said the organisation supports the Government`s digitisation agenda, adding that it fosters the aspirations of the institution.
“We are here to explore how we can work together and expand the digital agenda,” he said.